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Old Feb 9, 2015 | 4:42 am
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eternaltransit
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Originally Posted by Paulitso
I used miles on the flex ticket to upgrad, but expert flyer shows seats for D upgrade on the flight I want EK20 on the 24th, and I presumed I could carry the upgrade using miles to that flight, they said no availability and do I want economy ! Confused
You usually can - if there's space, they generally refund the miles straight away, book you into the same fare class economy on the new flight and upgrade you. Perhaps try calling again and speaking to another agent?
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