Originally Posted by
EtihadHelp
Hi Gelksy, if your Etihad Guest Number is quoted in your booking and it's matching your first and last name, you will be fine, however it may take up to 7 working days for the miles to be credit. We recommend you to contact us after your flight and we will try to check with our Etihad Gues Team to credit the miles for you and process the upgrade as soon as possible.
You can contact us via social media channels on facebook and twitter: EtihadAirways.
Regards.
*ES
Thanks, the miles have credited my account but status hadn't changed. I contacted Etihad by phone - who said yet couldn't do anything and that I'd have to wait for te status to change.....