So we received this response from Hilton today:
Thank you for your inquiry regarding the Recaptcha feature. We appreciate you taking the timxe to contact us.
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I am sorry but at time you will not be able to access your HHonors account online in China. We believe this is due to the tight restrictions that the Chinese place on internet traffic the Recaptcha feature is currently being blocked so our members cannot access it. Our web administrators are working on a few options for resolving this, but want to make sure that we don't inadvertently cause additional issues with the non-Chinese customers Captcha functionality. We have not been advised of when this will be resolved. I apologize for any inconvienance that this has caused.
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If you need assistance on your HHonors account while you are in China, please do not hesitate to contact us. For immediate assistance, please click on the link below for the contact number of the Hilton Worldwide Service Center location nearest you. .BCC:.IE
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http://hhonors3.hilton.com/en/support/index.html
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We very much appreciate your patronage and loyalty at Hilton Worldwide Hotels.
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Kindest Regards,
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Carin C.
Internet Coordinator
Hilton Internet Contact Center
Hilton Reservations and Customer Care
www.hiltonworldwide.com
The websitevis clearly a work in process. After all the innovation in technology, when all else fails humans still need to resolve the ambiguity they can't program for.
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