Originally Posted by
dilbertsdaddy
..What is not clear to me is why if they know what happened could they not simply RETRIEVE the bag for you!?!?
It appears that no effort is being made, that bag should be sitting at the airport where it was tagged to.
Indeed.
I lost my checked bags nearly 40 times so far ... and always was I reunited with them. Mostly on the same day, occasionally 3 days later, more commonly a week or two later, once 8 weeks later.... but never did they get lost for good.
I also vaguely remember - but fail to find the evidence - a UK court decision that if you have contact labels inside of the bag then the airline cannot simply claim a loss but this is evidence for theft/fraud and hence you can take them court and the limits for losses do not apply.