FlyerTalk Forums - View Single Post - Etihad Airways - LOST BAGGAGE CLAIM is PEANUTS
Old Jan 30, 2015 | 11:01 am
  #31  
dilbertsdaddy
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Easy to understand how this could happen, people make mistakes.

Also, the limits are clear.

HOWEVER.........

What is not clear to me is why if they know what happened could they not simply RETRIEVE the bag for you!?!?

It appears that no effort is being made, that bag should be sitting at the airport where it was tagged to.
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