Originally Posted by
spark787
So I referred my parents to the SPG amex but since they are not very good with technology, they just signed up on AMEX's official website. Is there any way to get the referral bonus still without the email? The CSR recommendation is to cancel the card and apply again which I don't think is ideal because of another credit hit. But 20,000 points is 20,000 points...
Unfortunately, you will probably have to cancel the application and do it again.