After the payment was done on Qatar airways website it said e-mail additional friends the flight itinerary. I entered the e-mail addresses and then clicked submit and that's when the page just crashed.

My wife was in Casablanca already at the airport at the time of the incidence. Her sister stays in Fez and knows a guy there at the travel agency. And he booked the flight immediately and that flight was paid cash.

In the meantime however I manage to get through to Qatar airways offices in Johannesburg and the lady on the phone said that transaction will be reversed and the best thing to do was pay that flight cash.