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Old Jan 29, 2015 | 6:37 pm
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IAH-OIL-TRASH
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Originally Posted by lam19941994
Hi,

Recently flown a roundtrip on UA and I am also a MileagePlus Silver. I am entitled to a free checked bag each way and however I was still told to pay for the bag at each of the check-ins. How should I try to get the refund?

Thanks.
Did you check your bags in at a United counter, or was it with another airline? Was your MileagePlus number on the reservation?
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