Originally Posted by
YoungBubbie
By the way in my experience getting a response within a few minutes is very unusual. The shortest time I ever had was an hour. I average 7 -10 hours.
Response times recently got a lot shorter, but I agree that everything under an hour is unusual. Although my best time so far is under ten minutes, and that included a initial rejection...I had a response rejecting my claim only three minutes after submitting it (for LAX not being part of the USA and the voucher-exclusion), responded to that within a minute and got the approval another approx. five minutes later.
Greetings - Dirk