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Old Jan 19, 2015 | 7:23 am
  #19  
wharvey
Flyertalk Evangelist and Moderator: Coupon Connection and Travel Products
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Join Date: Jul 2000
Location: Milton, GA USA
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To me, as long as the mistake is fixed as soon as I bring it to their attention, I am satisfied.

My ego is not so fragile as I need an apology or allow the lack of an apology to ruin an otherwise good experience.
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