Originally Posted by
rbwpi
Other compensation? I didn't receive any compensation, nor did I indicate so in my OP. As others have posted, an apology was in order and would have gone a long way. Also, I don't consider $50 to be trivial.
Your previous statement "I wanted him to do more than just correct the overcharge." makes it sound like you wanted some type of compensation. And in the grand scheme of things, at a Hilton in Palm Beach, $50 really is kind of trivial. You got an apology. For me, that would have been enough.