I think this has been covered pretty extensively here. That said, it seems that the experience in UA F is extremely inconsistent and almost completely dependent on the given crew. The hard product isn't quite at the level of the "heavy hitters" (SQ, etc.), but it is still quite nice, IMHO.

Do you remember if your crew was HKG-based? If so, then I'm surprised, as I find the HKG crews to be almost uniformly in the "very good" category.

Anyway, I haven't flown in GF in about a year but have two TPAC segments in it this week (ORD-NRT and HKG-ORD), so will be interesting to see how it goes.