Originally Posted by
VegasGambler
I status matched to gold, completed the challenge with many points to spare, but did not have enough pts to get gold without the match (I ended the year with about 25k status pts). No pts rolled over.
I was hoping that the pts over and above the amount needed for the challenge would roll over, but that's probably asking too much.
It might be worth your time to compose an email to the Gold elevate team and explain the situation. Even if the T&C of the status match and credit card clearly articulate a set of rules that mean you don't get gold, they might be willing to make an exception as a "one time courtsey". It's happened for me many times, even when their terms are at odds with my request. It helps that you're a silver member (and thus an especially valuable customer in their eyes) for 2015.
Most recently, I missed gold qualification by ~1K points. I shot them a polite and civil email, told them I intended to make gold but missed it by a bit, and that Id be flying a lot in the next year. They responded with a message telling me that id be bumped to Gold as a one time courtesy. As a general rule, they're willing to make exceptions when a guest relations principles suggest that someone is eligible for some perk but doesn't technically qualify. In this case, you have the status points, but some small rule or misunderstanding is preventing you from attaining the reward. This logic never works with other airlines, but VX is surprisingly receptive to it!