FlyerTalk Forums - View Single Post - why does Air Canada assign exit row seats to children?
Old Jan 8, 2015, 7:10 am
  #4  
fin 645
 
Join Date: Mar 2010
Location: Canada
Programs: *G
Posts: 2,304
It used to happen because in their haste to get the flight out, agents did whatever was quickest, knowing that in-flight would have to sort it out, thus transferring the blame for any delay.

Now that much of it seems to be automated, maybe it's just another unintended consequence of AC's IT.
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