I had several one dollar gift certificates that would not go through. These were charged to my credit card. The ones that did go through were used with the 15% discount that was offered at MyPoints (on merchandise-not gift certificates) and therefore caused a greater value in mdse than certificates! Now read this letter when I contacted customer service! Keep in mind I did not run to them until I tried for many days to use them. I have some certificate #'s that were traded to me by other members and they had problems, too, not just ones that I purchased. Not like I hacked their site. Sounds like they have accused me of being a criminal! I certainly don't like the tone of this at all.
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In response to your inquiries regarding redemption of your e-Gift Certificates, I have reviewed your purchases of Tupperware® products and compared them with your purchases of e-Gift Certificates. Based upon my investigation, I have concluded that you have abused and manipulated the e-Gift Certificates in an inappropriate manner. The value of the Tupperware® products you have purchased with your e-Gift Certificates equals or exceeds the face value of the e-Gift Certificates. Accordingly, Tupperware will not be unlocking your outstanding $1.00 e-Gift Certificates for your use. You should be advised that Tupperware takes necessary measures to assure the integrity of its business systems and programs and that abuse and manipulation of our business systems and programs [b]will be met with appropriate action, legal and otherwise.[b/]

Sincerely,

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Edited to say that I checked at Planetfeedback.com and they have over 62 Compliment AND Complaints. I only spot checked and NONE of the complaints that I checked were answered by the company. This really did surprise me.



[This message has been edited by fscher (edited 03-26-2003).]