I redeemed one of the Marriott travel packages on January 2nd that included 120,000 RR points. The points showed up a couple days later and the status was still showing pending. On the evening of the 5th, the status pending went away and the CP status remained at 0% which concerned me. I searched and read everything I could find and most everyone discouraged calling SW. I read others having success with Hyatt transfers, and even Marriott. I finally called SW yesterday and got a very nice person who first checked and confirmed that the point transfer will qualify and then put me on hold to check and see why it had not yet. She came back after talking with someone and said it should be done by the 11th. I told her that I can be patient but the uncertainty was a different story. Hopefully we will all see what we have been waiting for by the 11th.