Originally Posted by
kluau88
Sadly not only is it an inconvenience to passengers, but United's own employees who have to commute, and the ground staff who need to deal with the disgruntled passengers.
In many cases, the employees do better, at least financially -- with overtime, pay for canceled flights they don't have to work, extra per diem when they get stuck in a city, extra duty time if they work a delay, deadhead pay if they have to get flown around due to the issue.