Originally Posted by
beardoc
I'll give an example: AA69. It's MAD-MIA-SFO, but there's an aircraft change and there is a change of configuration as well
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Since I'm having problems with this itinerary, I want to just call AA. But will AA regard AA69 as one international sector with one flight number on the same day or will they insist that it's two sectors and therefore has to be booked with an intercontinental segment and then a domestic segment too?
It's a "direct flight" between MAD and SFO. It counts as one segment in D class. If you want you can split it.
The fact that there is a stop (and an equipment change) should not be of any importance, unless it violates the transcontinental rule (I don't think that applies but need to check the specific wording).
I don't know why the tool has a problem with the return.