FlyerTalk Forums - View Single Post - American Express AX Centurion Lounge at SFO & IAH (IAH Opened Jun 24, 2016 @ Term D)
Old Jan 5, 2015, 12:03 am
  #89  
azepine00
FlyerTalk Evangelist
 
Join Date: Dec 2003
Location: LAX
Posts: 10,912
Originally Posted by TA
Don't allow yourself to imagine that the AMEX clubs would be as good if they had the level of traffic and type of passenger that UA clubs do. See how long they would be offering the better food/drink/amenities if the trays were being emptied out every 10 minutes, people left messes all over the place, and the place were packed with people who pay nothing but consume a lot of resources.

The main reason that you like the Centurion lounge is because there are few people there -- and the resulting higher quality of service that permits. If they (or UA) had to charge what that type of lounge really costs to operate I think you would be quickly turned off that idea.

This.
Also i happened to be in LAS centurion lounge when they had to turn people away as they exceeded capacity - it was not pretty.
azepine00 is offline