Originally Posted by elCheapoDeluxe

I keep my UC membership for one reason: expedited re-routing assistance during weather / mis-connects / adverse events, etc. I can get the 1K line to do some of the work, but some things at the end often require a person in front of you - particularly if you are getting rerouted on another carrier and need a ticket endorsed over. 80% of my trips I don't even bother going in - that's how appealing they are. But... can Amex do better? Back to that one reason....