I posted 3 reviews recently and nothing appeared. I also find that the hotel having the last word is disappointing, as it is a legally scripted statement with no intention to carry through and no way to method to hold them to honour the commitment.

I am currently in the Renaissance Riding school hotel in Vienna Austria. The renovations have left a 2 inch hidden step between the room and bathroom. It has been here for a year. The management have been informed many times and have now installed a metal strip to protect the tile floor from damage when your bear foot kicks the raised tile. I am no doctor, but I know the stone feels less pain. Nevertheless, it would seem that TripAdvisor protects their buddies of criticism. But when somebody trips falls and cracks their head open. I wil be there to confirm that the management knew of the potential safety and the TripAdvisor failed to pass on the warning to fellow travellers.