I was in the same boat as you PaperQueen. I felt slighted when they re-did the program last year as well. And it seems I never received any free days from the 100+ days I parked in the lot this year. The old system would show them appear online, but now I have no idea where my free days are banked. It looks like they're up to no good again as the website says "We apologize for the inconvenience but we are performing some system maintenance on our website and are unable to process your transaction.
Please check back later to see all the new changes for our new 2015 Frequent Parker system. Happy Holidays!"