Originally Posted by
Majuki
I think the experience at Al Moto is like my experience at
Disneyland or
Francfranc, and I would say Disneyland is a closer experience between the two. Disneyland initially hit me with the carbon copy paper slip, which makes me nervous, whereas Francfranc uses the thermal slip. I don't know what it is, but it seems like thermal slip systems tend have additional options to input the correct currency. I feel with carbon copy selections that more than half of the time the selection gets tossed into a black hole.
At Greyhound Cafe - we were at the Cityplaza location in Tai Koo - there was
no currency input during/after the transaction. Even with direct access to the terminal, the situation was similar and DCC was unavoidable at
Coyote Bar and Grill.
It has been my experience that the DCC amount gets held in the pending transaction, but once the transaction posts the non-DCC amount will show. The only way this doesn't happen is if you can preempt DCC or disable it before running the transaction. DFS at HKIA does this. Even though there's the DCC offer, if you opt out - easy to do on the screen and no pressure - then the non-DCC amount will show as pending. At the
Courtyard on Hong Kong Island the carbon copy slip doesn't even show a DCC option, so they turn it off before you see anything. (They use Bank of China HK terminals.)
This incident at Al Molo reminds me that maybe these DCCs can be avoided, provided that the cashiers know how to do that and remembers to do that. I think it doesn't really matter whether it's carbon copy or thermal copy.
I thought the DCC currency selection should be either before the slip printing, or right after. Now I know it doesn't matter if the terminal returns to idle after slip printing, because there is a way to call your transaction back and then select the currency.
So now I wanna ask, whether the terminals at Coyote, Greyhound Cafe, elc., all have this feature to select currency (that you have to initiate a transaction type, provided that the guy knows all the necessary passwords and things to the terminal, called "offline opt/out" or simply "opt/out")? I still think in a place like HK, blatant violation of Visa/MC rules isn't that possible...