Old Dec 24, 14, 1:05 pm
  #9  
Often1
A FlyerTalk Posting Legend
 
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 48,697
The first step, as always, when you get a message asking you to call in is to call in. "It" could be many things, some non-existent or minor and some major.

Here, there may be a zillion explanations for what could have gone wrong, but if you call, you will find out what the problem actually is, what it will take to fix it and if it can be fixed.
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