FlyerTalk Forums - View Single Post - Dynamic Currency Conversion (DCC) [2014-2016]
Old Dec 24, 2014 | 10:28 am
  #1440  
Majuki
30 Nights
40 Countries Visited
2M
15 Years on Site
 
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,983
Originally Posted by zyxlsy
My question is: is Greyhound Cafe's terminal like this, that a new "opt/out" task has to be performed? What I saw today really resembles what you guys have described regarding Greyhound Cafe's terminal, that after swiping, nothing about DCC happens, but DCC's already happened.
I think the experience at Al Moto is like my experience at Disneyland or Francfranc, and I would say Disneyland is a closer experience between the two. Disneyland initially hit me with the carbon copy paper slip, which makes me nervous, whereas Francfranc uses the thermal slip. I don't know what it is, but it seems like thermal slip systems tend have additional options to input the correct currency. I feel with carbon copy selections that more than half of the time the selection gets tossed into a black hole.

At Greyhound Cafe - we were at the Cityplaza location in Tai Koo - there was no currency input during/after the transaction. Even with direct access to the terminal, the situation was similar and DCC was unavoidable at Coyote Bar and Grill.

It has been my experience that the DCC amount gets held in the pending transaction, but once the transaction posts the non-DCC amount will show. The only way this doesn't happen is if you can preempt DCC or disable it before running the transaction. DFS at HKIA does this. Even though there's the DCC offer, if you opt out - easy to do on the screen and no pressure - then the non-DCC amount will show as pending. At the Courtyard on Hong Kong Island the carbon copy slip doesn't even show a DCC option, so they turn it off before you see anything. (They use Bank of China HK terminals.)
Majuki is online now