On Sunday, 3/31, I had $49.95 in my account, and redeemed for 1000 HH points for $25. I was just a little disappointed at loosing out on 2000 HH points for a nickel.

You can imagine my aggravation when I got to work on 4/1 and found an email in my box for $1 - plus, the supposed expiring points were still in my account.

I sent them an email asking them to revisit my account & asking them to redeem for the additional HH points.

Today, 4/4, I went to log into my account, and to my surprise I got this message:

"Sorry, you have cancelled your e-Rewards membership. You may open a new e-Rewards account by clicking here."

So now, to add insult to injury, I'm out the $25+ that was in the account as of Monday.

I can't find a phone number for these bozo's anywhere (my apologies to the clown). Anyone have one?

Mary



[This message has been edited by Mary2e (edited 04-04-2002).]