Originally Posted by
ednpub
Thanks for the advice. Now that some new flight options have opened up for me, I've tried again with no success due to the married segments issue. Is there some special term that I should use to ask them to try again? I've even had to press to get a change to my AS segment when there was a two hour change in flight times... they are still researching if they can change that segment.
You must get some bad agents. I've been able to change both Alaska segments and EK married segments without any problem (other than some holding while they get a supervisor to help out).