In my post yesterday I said that I was missing 312K goldpoints from Hallmark purchases and that I was going to fax the guy that's supposedly head of Carlson's Marketing Dept, Harold Schrum. I did fax him a FRIENDLY letter at 763-212-1254 and lo and behold 288K goldpoints posted yesterday (and I know why the additional 24K didn't post - it should be easy to correct), maybe it was a coincidence that the missing points happened to post the very same day that I sent my fax but I seriously doubt it - I think my fax is what did the trick. Perhaps some of you that are missing points may consider doing this. Good Luck!