Ditto, Hallmark e-cert points are missing.
I waited till mid-February, then called, sent email, faxed receipts to Customer service twice, faxed receipts to Calrson management twice, after that exchanged a few emails again.
The latest scam from Goldpoints:
" I
apologize your Hallmark.com orders have not yet posted to your account.
Hallmark.com stopped the issue of Gold Points earned during the triple
point promotion period on February 13, 2002 while orders are being
reviewed. At this time they have not lifted the hold of Gold Points.
Once Hallmark.com has verified all orders and has authorized the
processing of Gold Points we will adjust your account accordingly."
I forwarded this to Hallmark and they claim no knowledge about the "hold".

I combined two these two messages and forwarded to GP's and Hallmark asking to explain how both statements can be true.

No response, I guess they feel offended.