Still missing Goldpoints for $220 of magazines from Valuemags in December. In the three months since I have:

-first emailed Valuemags, who in December said it takes a couple of weeks for Goldpoints to post orders

-spoken with Goldpoints customer service four times

-faxed the order receipt to Goldpoints twice

-faxed the order receipt and request for help to Carlson VP of marketing

-was told by Goldpoints on Monday that Valuemags had never uploaded my order info to them

-received email from Valuemags today saying the file was uploaded in January and that my email and order receipt would be forwarded immediately to Goldpoints.

Yeah, I understand Goldpoints was overwhelmed in December. But this is ridiculous on their part. In the fingerpointing battle, I tend to believe Valuemags. At least my magazines are arriving, which is more service than I've gotten out of Goldpoints.