FlyerTalk Forums - View Single Post - Problem in Tango-AC reservation conversion
Old Oct 24, 2003 | 10:07 am
  #1  
sub2mn
 
Join Date: Aug 2002
Location: Mississauga
Programs: AC*E, PC-Plat
Posts: 494
Problem in Tango-AC reservation conversion

Before the official death of Tango as a carrier, I had booked a same day return YYZ-YOW on Sat Nov 29th
AC6120 and AC6133.
Those flights have now been converted to AC440 and AC465.
However none of those flights operate on Nov 29th.
When I do "View bookings", my itinerary still show AC6120 and AC465. None of them operating on 11/29.
Did I receive a call to advise me? Of course not.
Before calling AC, I would like to get your opinions.
Am I entitled to a full refund?
Can I pick the flights I want? (What I wanted was what I had, a 7am flight, leaving at 8am is now a little bit late)
Will they offer me a voucher for future travelling?

What are my options there really?
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