I was with Mypoints back when it was called BonusMail. I have had both good and bad service over the years, but the past months have been HORRIBLE.

I had to go to the BBB to get something that was due to me (I did get it at last & and now I am having problems AGAIN with points, etc.). Here are the following facts:

MyPoints
100 California Street, Suite 1200
San Francisco, Ca 94111

and

MyPoints.com, Inc.
1375 East Woodfield Rd. , Suite 300
Schaumburg, Illinois 60173
Phone (847) 969-8150
FAX (847) 969-8164
Peter Schoonyoung is the Senior Manager

There is another fax number on my page and I don't know if it is for the BBB or Mypoints. However, if you are sending copies to all parties anyway, here it is:
415 676 2054.

Mypoints Customer Service (No human that can help. You get passed to voice mail) is
1 888 262 4528

Even with the above information, I don't get answers, but you need this info to file a complaint.

Better Business Bureau
510 16th St., Suite 550
Oakland, Ca 94612-1584