I have had the same experience with the Holiday promotion. One did not post in the correct period (almost $400 purchase). Most did not post at all. I doubt I will see the "bonus" points when I can't even seem to get them to respond to my requests (by email and by fax) for the regular points.

I don't understand why they have such bad customer service? What's the point of running a website that awards points if they discourage people by not rewarding the points or providing a mechanism to get them when they don't?

I miss Clickrewards. At least they provided excellent customer support to assist you when you had a problem with a point posting.

Oh well....