Originally Posted by GoingGal

I have the same problem as you V702. Never seen an email (except reservation confirmations) in the past eight years or so regardless of repeated efforts to resolve the issue. I expect, as long as our addresses are OK in our HH account, the letters will get to us just fine. Of course that is assuming we have qualified for LT Diamond!!

Originally Posted by Traveling Salesman

Erin,

I to hope this does not require responding to an email as I never receive promotional email from Hilton. I have confirmed everything is correct in my account and they are not ending up in my spam folder. The only emails I receive is hotel confirmations. On another note life time Diamond status is great news.