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Thread: Award seat available online but phone agent cannot see it (not a "phantom" award)?
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Old Dec 17, 2014 | 8:14 am
  #12  
generic123
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Join Date: Mar 2012
Posts: 64
If those two flights really are bookable online, then make an online reservation that includes those two legs within a simple itinerary (e.g., conventional roundtrip). Then call within 24 hours to change the itinerary to your desired one with the stopover, taking care to not touch those two legs. No change fee that way and no $25 phone booking fee either.
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