Ordered a Hilton transfer about 6 weeks ago. Never showed up. They asked for the HHonors account # again to make sure they had it right. Still no points!

Still missing a Marriott certificate, too, from months ago. I have gotten things that have been ordered since, but they can't get these two things right. They say don't worry about it and wait another 4 weeks. Makes no sense unless they just don't have them to send.