Originally Posted by
kipper
You've defined no metrics for how you will judge if this will help or not though.
It's a good question and I am thinking about it. I'm not sure there is a way to measure it. Sometimes only a disaster is apparent.
Airlines have to guess whether RR redemptions displace or substitute for cash ticket sales. There is no good way to know, except if cash sales drop precipitously.
We might be limited to running a member opinion survey after the test.