Just when you think customer service can't get any worse... there's E*Trade to prove you wrong.

I called (this is the third time I've contacted them) to be removed from all of their mailing lists (as I am still receiving their junk mailings).

After being hung up on (typical) I finally got hold of a supervisor. He insists they are not able to put in writing that I've been removed from their mailing lists. After past experiences with ETrade I've learned, if they don't put it in writing (like their promised miles for opening a new account) they can't be trusted to keep their word.

Any advice on what government agencies can be contacted to report "harrassment by mail?"

And as always AVOID E*TRADE (if they can't be trusted to keep their word, why would trust them with your money).