Originally Posted by
calvinoeh
I'm a AA EXP/Oneworld Emerald.
Despite having done this multiple times in the last couple of months, I was turned away at both the MH First class lounge and CX lounge at KLIA with a SIN-KUL-MYY flight. Agents at both lounges cited that since I was connecting to a domestic flight, I was only entitled to the MH domestic lounge.
I don't think there's anything explicit written about this. Trying to find a oneworld email/contact to seek clarification/escalation. Don't like agents making rules up...
Sigh..
Found this on
http://www.oneworld.com/ffp/lounge-access
"If your oneworldŽ frequent flyer tier status is Emerald or Sapphire, or you are traveling in a First or Business Class cabin on any oneworld member airline, you can access more than 600 airport lounges throughout the world.
This means you can relax or catch up with work in comfort and style before departure, regardless of which oneworld member airline you choose to fly with.
To be eligible, you must be departing on a flight that is both marketed and operated by a oneworld member airline.
Some lounges may get busy at peak times, and access to them may be restricted as a result.
Lounges operated by third parties are identified in the lounge finder tool (above). Access to these lounges is restricted to eligible customers when travelling on specific oneworld airlines as shown in the lounge finder tool.
Arrivals lounges are excluded.
Spa and Pre-Flight Dining facilities are excluded.
British Airways Concorde lounges are excluded.
Other exceptions may apply (see below)."
In the (see below) area I found ..... exceptions for AA, QF, and TAM, but they obviously don't apply. Lounge dragons struck again
