Originally Posted by
wharvey
Dave,
Think you missed what I posted... Mauricio had set up the phone originally with his iTunes account. The family finally set her up with an account sometime this year.... it properly asks for her password when he goes into iTunes. But... when he tries to download a new program, it is asking for his password from HIS iTunes account. As such, she cannot download apps unless she has his information.
Ah, yes, well, same thing applies then. If signing out in Settings -> iTunes & App Store doesn't work, then I think the only other option is to wipe the phone and start over.