Originally Posted by
Ben and Jerry
no, the family does. It clearly states that you cannot select seats and a seat will be assigned. If the family is not smart enough to understand that that means they will be split up, that is their issue. Want to sit together? Then pay for the fare that allows you to select seats.
Its a Delta issue because Delta created fares where families with small children can be split apart. This goes against the FACT that small children MUST be seated next to their parents (legally and practicality), it becomes Delta responsibility to fix this issue when it arises as they painted themselves in a corner. It now appears Delta may fix the issue behind the scenes before boarding by moving people around if/when needed...to avoid drama of switching seats with others once onboard.