I had something similar on one of two BA booked flights with Cathay on the same PNR. I called the local Cathay customer service number and they completed seat selection for me on the phone.
Originally Posted by
erwin123
Hi,
Made a business class award booking on cathay via BA website (avios points).
I got the reservation number and eticket via email.
On the BA website, everyhting looks fine with this reservation.
However, when using manage my booking on the cathay website, it gives me the error
Due to internal system error, you are unable to proceed further. Please close the current browser and try again.
Tried this several times, keep getting the same error (tries different browsers as well).
IS this a cathay website issue or would something be wrong with this reward booking ?