Originally Posted by
michael_v
Can you give some pointers on how to accomplish that?
Simple do not ask and yea shall receive:
Dear Delta,
During the my flight today on DLXXXX I experienced following issues:
The lavatory smelled like crap, the floor was wet, the TP was too thin, and the paper towels were jammed so tightly I could not extricate one without ripping it to pieces.
I would like to ask that a note be sent to the ground crew in HEL to improve their procedures.
Thank you,
PO'ed PAX
Return message from Delta:
Dear PAX,
I am so sorry to learn of your recent incident on Delta. I am sure it was a frustrating experience in the lavatory. At Delta we would like to thank you for your uber status. As compensation for your experience I have placed 7,500 sky pesos into your account.
Sincerely,
RA