Anyone else having trouble with Greenpoints customer service? My husband & I are still both missing orders for AA certs. from 8/15 - 13 total. I've both called & e-mailed twice each, and get the same response - " I've forwarded your concern to the mail order dept. and they'll look in to it"
Until they either send us our certificates or put the 32,500 points back into our accounts, I won't be shopping with them.