FlyerTalk Forums - View Single Post - LM F and J routes (and the occasional trick-it) Rebooted v2.0
Thread: LM F and J routes (and the occasional trick-it) Rebooted v2.0
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Old Nov 29, 2014 | 3:01 am
  #1418  
hannes08
10 Years on Site
 
Join Date: Aug 2011
Location: AT
Programs: *G at A3,LH; IHG RA
Posts: 121
Originally Posted by WingedWorldExplorer
Looks like they are panicking since they may be seriously missing their Q4 14 budget targets for ancillary revenue.
Also new: The callcenter agents told me on the phone about their 2 for 1 promo. And explained it very detailled.

Maybe positive: The callcenter seems to have much less work now (3 calls, max. 1minute waiting time) and very friendly stuff with a new "user friendly wording".
Completely different experiences than 1 year ago.
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