I agree how bad the Chase is.
I lost word when I found out that they calculate monthly interest by "HAND."
Can you imagine that?
I wonder who and how they could calculate interest without any mistakes for such a huge number of accounts....
I have checked the interest payment on my account and realized that they were not paying me enough interest.
The way they calculated monthly average balance was weired, too.
Of course, I transfer my account to somewhere else.