Every card issuer has hate websites: Amex, Citi, MBNA, etc.
I'm not sure what's the problem. Wouldn't you expect them, if they suspect your card is stolen, not to discuss it with anyone claiming to be you, until this is resolved by their security dept. after a couple of days?
Chase has been very good to me, approved a credit line increase before I even got the card in the mail, and their Retention also lowered my APR. Now they're offering 0% for a year on balance transfer.
Saar
[This message has been edited by Saar (edited 09-21-2002).]