I booked a one-night stay for October recently. The room is guaranteed, the charge has not appeared on my card, but the credit for $110 (3,000 points) (the room was less than that) has appeared on my card.

I booked a two-night stay for the end of August about a week later. The room is guaranteed, the charge has hit my card, but the credit (8,000 points, $310) (the room was slightly more than that) has not appeared.

I wonder which way is correct.