FlyerTalk Forums - View Single Post - Upgrade still waitlisted even though R (now PZ) class is available {Archive}
Old Nov 20, 2014, 12:57 pm
  #763  
IAH-OIL-TRASH
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Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,028
Although I completely understand the "every man for himself" opinion on the passengers' side, I still think (until they fix the flaw) that UA, when alerted to R availability and existence of waitlist, should do the right thing and clear based on waitlist.

There's two responsible sides to this:

1) Passengers - every man for himself until UA fixes the problem

2) UA - fix the problem and, until it's fixed, clear the waitlist in order when alerted to R availability and waitlist.

And Channa, that would be a crackling version of Rhapsody in Blue
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