Originally Posted by
IAH-OIL-TRASH
...and I do realize that my habit of only booking only when R is available may amount to snagging the R upgrade waitlisters were looking for...
So, shouldn't you stop making a brand new booking when R is available, even if the need for the trip just arose, because you know you may be unethically jumping people on the waitlist?? Once one phrases the question this way, it becomes pretty clear that if COdbaUA doesn't fix the problem that is clearly of their own making, debating exactly what is most ethical for the customer is pretty hypothetical.